Return Policy Page

Toshka Return Policy

We at Toshka strive to ensure your complete satisfaction. If you are not happy with a product, you can request a return or exchange under the following conditions:

Return Period
You have 7 days from the date of receipt to request a return.
Product Condition
- The product must be in original condition, unused, and undamaged.
- All accessories, original packaging, and receipts must be returned.
Non-returnable Items
- Underwear, personal hygiene, or cosmetic products once opened.
- Customized or made-to-order products.
Return Process
- Contact our support team within the return period via [email protected]].
- We will guide you on how to return the product.
Refunds
- Once we receive and inspect the product, refunds will be processed within 5-7 business days.
- Refunds will be made via the original payment method, excluding shipping fees (if applicable).
Return Shipping
- The customer bears the cost of return shipping unless the product is defective or damaged by us.
Exchanges
- Exchanges can be requested for available products, with any price differences covered accordingly.

TOSHKA | It is an innovative Jordanian application that includes many clothing stores and international brands present in Jordan.

Toshka – Your ultimate fashion destination for the whole family !
Born in Jordan, Toshka is a smart fashion app that brings you a premium yet affordable online shopping experience – all in one place.
We offer original fashion brands from trusted local and global stores, covering stylish selections for men, women, and kids.
From sleek men’s wear, to bold women’s fashion, and vibrant kids’ collections – Toshka empowers every member of your family to express their unique style.
✔️ 100% authentic products
✔️ Exclusive daily deals and discounts
✔️ Dedicated sections for men, women & kids
✔️ Fast and secure delivery across Jordan
✔️ Safe payment system – we don’t release your money until your item arrives in perfect condition
✔️ Youthful, modern app interface for a smooth shopping experience
Plus, with our e-commerce protection policy, your payment is held securely until you confirm receipt – because your trust matters most.
No more mall crowds or parking struggles – everything you need is just a few taps away.
Download the app, browse, order, and let your style come to you.
Follow us on social media for the latest collections and flash sales!
Toshka – Order your brand. Live your style.